Job Detail

Senior Customer Service Executive (Female) Dehiwala

Dehiwala
Full Time
OVERVIEW

 
 
RESPONSIBILITIES
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints
  • Follow up to ensure that appropriate actions were taken on customersâ?? requests
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications
  • Refer unresolved customer grievances or special requests to designated departments for further investigation

REQUIREMENTS
  • Age below 35
  • Good communications skills
  • Good interpersonal skills
  • Salary negotiable
  • Experience as a customer care executive will be an added advantage
  • Ability to listen and active problem-solving skills
  • Ability to handle pressure
 
 

Do You Have Any Queries?

In case you need any clarifications or have any queries, please do write to us or call us on:

Call: +94 777 823 538